- Tech-supportTech-Support is offered to all our customers, with priority to those holding a valid, current Maintenance & Support Subscription.
NDAR always provides first-line tech-support, be it a simple hands-on software use question or a complex matter requiring expert resources.
Tech-Support is provided via email, dedicated portals, TEAMS, etc.
As the case might be, the developers and support teams of the various software houses we work with listen in and will join the support thread.
- Project SupportProject Support services are aimed at assisting our customers, be they beginner or experts, in carrying out a given project in the most efficient manner possible for maximum ROI.
- Specialized supportSpecialized Support is made available in the case of unusual or otherwise difficult projects requiring advanced use of software and/or engineering challenges.
- Continued proficiencyContinued Proficiency is a custom assistance service tailored to the evolving requirements of a given customer. NDAR offers Continued Proficiency services around all the software product offered in our portfolio and encompassing company tailored services such as Implementation Consulting and Business Process Assessment.